Resource Section Documents

Typesort descending Title Date
Datasheets: NetClock GPS Command Center Package GP933-NG911 for Two Networks NetClock GPS Command Center Package GP933-NG911 includes:
  • NetClock Model 9483 with OCXO Oscillator
  • NetClock 9400 Gigabit Ethernet Option Card
  • 6-Digit IP (PoE) Display Clock with PoE Injector Supply
  • GPS Outdoor Antenna Model 8230
  • GPS Antenna Surge Protector Model 8226
  • Outdoor GPS Antenna Cable, 100 ft.
pdf - 174 KB
Monday, February 4, 2019
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Datasheets: NetClock GPS Command Center Package GP934-NG911 for Two Networks NetClock GPS Command Center Package GP934M-94 includes
  • NetClock Model 9483 with OCXO Oscillator
  • NetClock 9400 Gigabit Ethernet Option Card
  • 6-Digit IP (PoE) Display Clock with PoE Injector Supply
  • PresenTense Network Time Management Software CD
  • GPS Outdoor Antenna Model 8230
  • GPS Antenna Surge Protector Model 8226
  • Outdoor GPS Antenna Cable, 100 ft.
  • Weatherproofi ng Cable Kit
  • Grounding Kit
pdf - 205 KB
Monday, February 4, 2019
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Datasheets: NetClock GPS Command Center Package GP951-NG911 for a Single Network NetClock GPS Command Center Package GP951M-94 includes:
  • NetClock Model 9483 with OCXO Oscillator
  • 6-Digit IP (PoE) Display Clock with PoE Injector Supply
  • GPS Outdoor Antenna Model 8230
  • GPS Antenna Surge Protector Model 8226
  • Outdoor GPS Antenna Cable, 100 ft.
pdf - 176 KB
Monday, February 4, 2019
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Datasheets: NetClock GPS Command Center Package GP952-NG911 for a Single Network NetClock GPS Command Center Package GP952M-94 includes:
  • NetClock Model 9483 with OCXO Oscillator
  • (2) 6-Digit IP (PoE) Display Clocks with PoE Injector Supplies
  • PresenTense Network Time Management Software CD
  • GPS Outdoor Antenna Model 8230
  • GPS Antenna Surge Protector Model 8226
  • Outdoor GPS Antenna Cable, 100 ft.
pdf - 164 KB
Monday, February 4, 2019
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Datasheets: NetClock 9483 Time Server Datasheet The current generation of NENA-compliant public safety master clock. pdf - 166 KB
Monday, February 4, 2019
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Datasheets: GPS Timing Accessories Orolia GPS timing accessories include GPS antennas, surge protectors, grounding kits, amplfiers, splitters, software, time displays, and support package options. pdf - 208 KB
Thursday, February 14, 2019
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Industry Standards: Compliance to NENA Standard #75-001: Security for Next-Gen 911 This technical note documents the compatibility of NetClock® model 9483 master clock with the relevant sections of the National Emergency Number Association’s (NENA) Security for Next-Generation 9-1-1 Standard (NG-SEC). This report also applies to the SecureSync® time and frequency reference system as it shares the same software. pdf - 118 KB
Wednesday, November 20, 2013
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Other: SecureSync Product Notice - Core Processing Module Upgrade New shipments of the SecureSync Time & Frequency Synchronization Platform, including NetClock 9400 Series Time Servers, include a upgraded version of the core processing module. The new version will provide users with faster processing speeds and enhanced memory functionality. The new processor requires at least version 5.7.0 of the firmware. pdf - 115 KB
Friday, September 15, 2017
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Product Manuals: Option Card Installation Guide, NetClock 9483 Option Card Installation Guide, NetClock 9483, Rev. 2 pdf - 166 KB
Tuesday, November 22, 2016
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Product Manuals: Online User Manual, NetClock 9400 Series Time Server Online User Reference Guide, NetClock 9400 Time Server. External Link
Monday, August 28, 2017
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Product Manuals: User Reference Guide, NetClock 9400 Series Time Server User Reference Guide, NetClock 9400 Series Time Server, Rev 17 (July 2019). pdf - 12 MB
Tuesday, July 23, 2019
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Product Manuals: QuickStart Guide, NetClock 9400 Series QuickStart Guide, NetClock 9400 Series, rev D. pdf - 255 KB
Saturday, December 1, 2012
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Software: SecureSync/NetClock 9400 SNMP MIBs and Documentation SecureSync/NetClock 9400 SNMP MIBs and Documentation External Link
Monday, November 19, 2018
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Software: Update Files for SecureSync/NetClock 9400 to v4.8.9 and v5.0.2
  • If your current firmware version is less than 4.4.0, please contact Spectracom for upgrade instructions
  • If your current firmware version is below 4.8.9, an update to 4.8.9 is necessary before updating to a newer version
  • If your current firmware version is below 5.0.2, an update to 5.0.2 is necessary before updating to a newer version

This link provides the update files for 4.8.9 and 5.0.2 and instructions

External Link
Wednesday, January 1, 2014
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Software: UpdateCleaner for SecureSync/NetClock 9400 Under some circumstances, clearing logs and stats from SecureSync or NetClock 9400 via the Web UI require a second step in order to achieve an optimum restoration of disk space. If you have been instructed to do so, use this Disk Cleanup Patch that can be uploaded and run from within the Web UI. This Patch will clean items that are not user accessible otherwise. External Link
Wednesday, April 26, 2017
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Software: SecureSync/NetClock 9400 REST API Collection and Documentation SecureSync/NetClock 9400 REST API Collection and Documentation External Link
Monday, November 19, 2018
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Software: Update Files for SecureSync/NetClock 9400 to version 5.8.6 The following files, corresponding to version 5.8.6, are available for download at this link: the software update file, update instructions for SecureSync, update instructions for NetClock 9400, release notes for SecureSync and release notes for NetClock 9400. External Link
Tuesday, October 15, 2019
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Software: Release Notes, NetClock Version 4.8.9 Release Notes up through NetClock Version 4.8.9 pdf - 508 KB
Tuesday, January 1, 2013
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Software: Release Notes for NetClock System software updates Current release notes for NetClock 9400 system software updates from version 5.0 to the current version pdf - 704 KB
Tuesday, October 15, 2019
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Software: Upgrade Instructions, NetClock 9400 Series System Software Upgrade instructions from any version >5.0 to the current version pdf - 3 MB
Tuesday, October 15, 2019
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Success Stories: Terrabonne Parish Communications District PSAP Sync Spectracom’s® NetClock® public safety master clock provides time sync within the PSAP to our 911 server, LAN/WAN CAD and GIS servers, 5 local dispatch consoles, one wall-mounted TimeView Display and our voice/radio logging recorder. Through the use of Spectracom’s remote radio interface, the master clock also time syncs the Sheriff’s Office and the local Police Department. pdf - 113 KB
Thursday, July 26, 2012
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System Diagrams: Reliable Network Time Protocol (NTP) Configuration System diagram for reliable Network Time Protocol (NTP) configuration. pdf - 378 KB
Monday, July 7, 2014
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System Diagrams: Synchronized Communication Center System diagram with NetClock for synchronized communication center. pdf - 237 KB
Monday, June 23, 2014
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System Diagrams: Time Synchronization Solution System diagram for time synchronization solution. pdf - 219 KB
Tuesday, July 8, 2014
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System Diagrams: GPS Master Clock with Multiple Outputs and Time Tagging System diagram showing GPS master clock with multiple outputs and time tagging. NetClock with SAS distribution. pdf - 206 KB
Thursday, July 26, 2012
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System Diagrams: Legal EHR Diagram System diagram for legal EHR based on NetClock. pdf - 300 KB
Tuesday, November 4, 2014
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System Diagrams: Legally Traceable Time Diagram System diagram for BIPM and NIST/USNO through GPS. pdf - 3 MB
Thursday, July 26, 2012
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Technical Notes and Briefs: Email Notification Setup for SecureSync and NetClock 9400 This document is designed to help you configure Email Alerts to generate automatic emails when certain events occur on an Orolia time server with 5.1.x software. pdf - 759 KB
Tuesday, February 26, 2019
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Technical Notes and Briefs: Clock Accuracy in 911 Dispatch Centers Accurate time-of-day is important in Public Safety Communications Centers for time stamping of event records to provide legal evidence of emergency response times in court. Spectracom’s NetClock products automatically keep all the clocks in a center running exactly on time relative to the worldwide time standards. pdf - 123 KB
Thursday, July 26, 2012
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Visio: NetClock 9483 and Accessories Visio Shapes Visio shapes for NetClock 9483 popular configurations - front and rear panels - with typical add-on products. VSS - 570 KB
Monday, October 21, 2013
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White Papers: Leap Second Readiness Tips If you manage a time-sensitive network, you'll want to consider how a leap second event will effect your applications. We offer these tips to help you be prepared. pdf - 224 KB
Monday, December 31, 2018
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White Papers: Why Time Synchronization Is Critical for Improving Public Safety Answering Points (PSAPs) When 911 dispatch and other recording systems employ synchronized time solutions, the improved data records deliver measurable life-saving differences in their communities and provide the potential for reduced insurance rates. This white paper discusses key benefits to implementing a Legally Traceable Time® architecture. pdf - 952 KB
Tuesday, May 21, 2019
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