NetClock Time Server / Master Clock

NetClock Time Server / Master Clock

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  • public safety master clock
  • public safety master clock - rack mount
  • Enhanced packages make sure you get the most from your time synchronization system

Overview
Industry-leading Spectracom products brought to you by Orolia.

The Model 9483 NENA-compliant GPS master clock continues Spectracom's legacy of bringing essential time synchronization to public safety answering points (PSAPs) and other emergency and command and control systems.

More than 4,500 PSAPs across North America trust a NetClock Time Server / master clock to validate 911 event records, improve response times and facilitate interoperability between networks, systems and inter-agency coordination with Legally Traceable Time®. The latest NetClock design is our most versatile with expansion card modules for increased capability demands, more built-in redundancy, and offering the highest levels of security on a network appliance.

The unit provides backward compatibility with legacy systems, while maintaining strict compliance to the National Emergency Number Association’s (NENA) Master Clock Standard #04-002, and support for Next-Generation 911 initiatives, including NENA’s i3 Solution and Security TID #075-001 standards.

General Product Features:

  • Stratum-1 NTP v2, v3, v4 Time Server
  • Precision GPS time reference with available OCXO internal time-keeping for extended holder in the event of loss of GPS
  • Supports internal audits including: audit trails, time-stamped records, log files, data archiving
  • Ethernet 10/100 Base-T (additional 3-network Gig-E option)
  • Optional PTP master/slaves
  • IPv4/IPv6 dual stack
  • Integral AC power (additional DC back-up option for power redundancy)
  • Hardened case design for vehicular applications
  • RoHS compliant/UL approved
  • 5-Year limited warranty

NetClock Compatibility with PSAP Equipment:

NetClock is endorsed and supported virtually every PSAP equipment vendor and platform, from IP-based Network Time Protocol (NTP/SNTP) systems and devices, to IRIG and RS-232 ASCII time code legacy equipment.

  • Voice Recorders
  • Radio Consoles
  • CAD
  • ANI/ALI
  • LAN Networks
  • Display Clocks
  • Fire Alarms
  • Video Surveillance

Details

Applications such as emergency communications centers require reliable timing to accurately synchronize networks, systems, and devices and to log events with legally traceable time. Spectracom’s NetClock Model 9483 is ideally suited for delivering worldwide, split-second timing to mission critical systems. The 9483 is the latest generation NetClock that has set the standard for the highest reliability synchronization.

Easy Set-up and Administration

The NetClock is simple to install and easy to manage. Front panel controls allow for network configuration and other set-up parameters. A full-suite of network protocols includes SNMP capability, support for enterprise directory servers to authenticate users, internal and external logging and monitoring of error messages through Syslog, DHCP for installation convenience, and IPv4/IPv6 dual stack for future network modernization. A new browser-based user interface allows for easy monitoring and configuration changes.

The Most Secure NetClock Ever

Enhanced security features meet and exceed the National Emergency Number Association (NENA) standard for the security of next-generation 9-1-1 systems. All features, interfaces, ports and protocols can be enabled and disabled based on your needs. These features include remote login and file transfer capabilities, providing the utmost security using industry standard interfaces.

A Truly Flexible Master Clock

The model 9483 offers a bridge from legacy equipment to network-based systems. In addition to network synchronization, a variety of timecodes (including all the NENA formats) and signals provide synchronization to specific devices. Precise 10 MHz and 1 pulse-per-second signals are standard, and T1/E1 signals are available for syncing telecom systems. The built-in network port, can be supplemented by an option to include 3 additional network ports that support Gigabit Ethernet for synchronizing isolated networks, or for restricting administration to a management network.

Enhanced Reliability

An integral oven-stabilized crystal oscillator (OCXO) is available to provide at least 30-days of accurate synchronization in case of loss of GPS. An optional Rubidium oscillator is available the most-critical applications. The 9483 NetClock can be ordered with integral AC or DC power, or both for redundancy.

Why Time Synchronization

Improve emergency response performance and record-keeping accuracy with time synchronization

Accurate time-of-day is important in communications centers and public safety answering points (PSAPs) for time stamping events. Without accurate time, different equipment and systems display and record different times. There is no certainty of start/end times for events and tasks and you are left vulnerable to potential litigation. Time synchronization with Legally Traceable Time® is critical for records accuracy and to support legal evidence in court.

  • Improves interoperability and overall operational quality
  • Prevents conflicting records and displays
  • Establishes time and event stamps as legally traceable
  • Protects your municipality against potentially costly litigation
  • Fully automated; eliminates manual errors

Saving Time. Saving Lives.

A prime focus of Public Safety is on the critical “response time” for life-threatening events such as heart-attacks – in essence suggesting that it is a matter of minutes that determine the fate of victims. Studies have shown when dispatch and other recording systems employ synchronized time, the improved records data has resulted in measurable life saving differences to their communities.

Resources

Case Studies

Terrabonne Parish Communications District PSAP Sync

More Info
Spectracom’s® NetClock® public safety master clock provides time sync within the PSAP to our 911 server, LAN/WAN CAD and GIS servers, 5 local dispatch consoles, one wall-mounted TimeView Display and our voice/radio logging recorder. Through the use of Spectracom’s remote radio interface, the master clock also time syncs the Sheriff’s Office and the local Police Department.
 pdf - 113 KB
Thursday, July 26, 2012
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Datasheets

GPS Timing Accessories

More Info
Orolia GPS timing accessories include GPS antennas, surge protectors, grounding kits, amplfiers, splitters, software, time displays, and support package options.
 pdf - 208 KB
Thursday, February 14, 2019
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NetClock 9483 Time Server Datasheet

More Info
The current generation of NENA-compliant public safety master clock.
 pdf - 168 KB
Thursday, May 7, 2020
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NetClock GPS Command Center Package GP933-NG911 for Two Networks

More Info
NetClock GPS Command Center Package GP933-NG911 includes:
  • NetClock Model 9483 with OCXO Oscillator
  • NetClock 9400 Gigabit Ethernet Option Card
  • 6-Digit IP (PoE) Display Clock with PoE Injector Supply
  • GPS Outdoor Antenna Model 8230
  • GPS Antenna Surge Protector Model 8226
  • Outdoor GPS Antenna Cable, 100 ft.

 pdf - 174 KB
Monday, February 4, 2019
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NetClock GPS Command Center Package GP934-NG911 for Two Networks

More Info
NetClock GPS Command Center Package GP934M-94 includes
  • NetClock Model 9483 with OCXO Oscillator
  • NetClock 9400 Gigabit Ethernet Option Card
  • 6-Digit IP (PoE) Display Clock with PoE Injector Supply
  • PresenTense Network Time Management Software CD
  • GPS Outdoor Antenna Model 8230
  • GPS Antenna Surge Protector Model 8226
  • Outdoor GPS Antenna Cable, 100 ft.
  • Weatherproofi ng Cable Kit
  • Grounding Kit

 pdf - 205 KB
Monday, February 4, 2019
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NetClock GPS Command Center Package GP951-NG911 for a Single Network

More Info
NetClock GPS Command Center Package GP951M-94 includes:
  • NetClock Model 9483 with OCXO Oscillator
  • 6-Digit IP (PoE) Display Clock with PoE Injector Supply
  • GPS Outdoor Antenna Model 8230
  • GPS Antenna Surge Protector Model 8226
  • Outdoor GPS Antenna Cable, 100 ft.

 pdf - 176 KB
Monday, February 4, 2019
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NetClock GPS Command Center Package GP952-NG911 for a Single Network

More Info
NetClock GPS Command Center Package GP952M-94 includes:
  • NetClock Model 9483 with OCXO Oscillator
  • (2) 6-Digit IP (PoE) Display Clocks with PoE Injector Supplies
  • PresenTense Network Time Management Software CD
  • GPS Outdoor Antenna Model 8230
  • GPS Antenna Surge Protector Model 8226
  • Outdoor GPS Antenna Cable, 100 ft.

 pdf - 164 KB
Monday, February 4, 2019
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Technical Notes and Briefs

Email Notification Setup for SecureSync and NetClock 9400

More Info
This document is designed to help you configure Email Alerts to generate automatic emails when certain events occur on an Orolia time server with 5.1.x software.
 pdf - 759 KB
Tuesday, February 26, 2019
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Clock Accuracy in 911 Dispatch Centers

More Info
Accurate time-of-day is important in Public Safety Communications Centers for time stamping of event records to provide legal evidence of emergency response times in court. Spectracom’s NetClock products automatically keep all the clocks in a center running exactly on time relative to the worldwide time standards.
 pdf - 123 KB
Thursday, July 26, 2012
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White Papers

Leap Second Readiness Tips

More Info
If you manage a time-sensitive network, you'll want to consider how a leap second event will effect your applications. We offer these tips to help you be prepared.
 pdf - 224 KB
Monday, December 31, 2018
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Why Time Synchronization Is Critical for Improving Public Safety Answering Points (PSAPs)

More Info
When 911 dispatch and other recording systems employ synchronized time solutions, the improved data records deliver measurable life-saving differences in their communities and provide the potential for reduced insurance rates. This white paper discusses key benefits to implementing a Legally Traceable Time® architecture.
 pdf - 952 KB
Tuesday, May 21, 2019
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All 9483 Documents & Files

Support

SecureSync & NetClock 9400 Support Page