SecureSync 2400 Onboarding Support
Welcome to the Orolia Family
Thank you for choosing a SecureSync 2400. We’re so glad to have you as a customer! The following resources are designed to help you get up and running fast. Please save this page for reference.
Support Options
Software Updates
Expert assistance, when you need it
US Phone: +1 585.321.5800
EMEA Phone: +33 (0)1.64.53.39.80
Key Resources
> SecureSync 2400 QuickStart Guide
> SecureSync 2400 Online Manual
> Option Card Installation Guide
> SecureSync 2400 User Reference Guide
Tell us what you think!
Let us know how we can make Orolia products better for you. The best way to do this is through our email feedback@orolia.com so we can understand how other users feel about the suggestions.
Support Tutorials
Introduction
Unboxing SecureSync 2400
Using the Rest API
Timing Platform Web UI
2400 Specific Web UI Differences
FAQ
A: Your username and password are in your Online User Manual and the Quick Start Guide that came with your product. The unit comes with the default login info assigned, and you can change it to your own, secure information from there.
A: We have interactive online manuals, datasheets, and infographics available in our Support Knowledge Base. Use the filters on this page to curate your experience. These guides contain the most up-to-date info and are constantly searched using key words.
We also have Case Studies, White Papers, and more for each of our product lines available in our Resources section.
At the top of this page, we’ve also created a number of Support Tutorial videos to help you with your product., and tutorial videos available to assist you.
We’re sorry to hear that! What was your question?