VelaSync 1232 Product Support

VelaSync 1232 Product Support

Please note that VelaSync  is no longer available for purchase, but customer support is available for existing VelaSync customers here.

VelaSync™ 1232 high speed time servers are network appliances designed for high frequency trading and other low-latency network applications.

At a Glance

VelaSync 1232 Product Support Status

Introduction: 2018

Status: Recommended for the highest performance network synchronization applications

Warranty: 1 year

Current application software: v 1.2.0

Software policy: Semi-annual software releases for new premium and standard features, enhancements, bug fixes and updates

Configurability & Support Plans

Configurability

The VelaSync 1232 time server platforms allows for easy enhancements. In the first year of availability, Spectracom has added RAID capability to the VelaSync standard configuration, as well as 40GbE network interfaces.

Product Support Plan Availability

  • Premium Support Plan: featuring 24/7 support and next day in-country loaners for next business day
  • Gold Premium Support Plan: featuring advanced replacements and on-site service
  • Warranty Extension

Support Resources

Product Manuals

More Info
Quick Reference Guide, VelaSync High Speed Enterprise Time Server.  Revision 4.
pdf - 443 KB
Friday, April 12, 2019
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More Info
Opens the Online User Manual for the VelaSync High Speed Time Server.
Offsite File
Friday, May 11, 2018
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More Info
User Manual, VelaSync 1232 High Speed Enterprise Time Server, rev 4
pdf - 8 MB
Tuesday, April 2, 2019
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Software

More Info
The following files, corresponding to version 1.2.0, are available for download at this link: the software update file, release notes
Offsite File
Monday, September 23, 2019
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More Info
Current release notes for VelaSync System software updates from version 1.0.0 to the current version
pdf - 532 KB
Monday, September 23, 2019
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Product Documents

Case Studies

More Info
A customer with a major datacenter facility was experiencing issues with GNSS interference affecting its timing systems. This case study describes the solution, using a low-cost anti-jam antenna.
pdf - 753 KB
Tuesday, July 16, 2019
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White Papers

More Info

In January 2018, MiFID II RTS 25 compliance began, including five requirements for timing synchronization. Use this detailed checklist to make sure that you’re aware of the key considerations, your timing chain is ready and you're fully compliant.


pdf - 2 MB
Friday, January 19, 2018
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More Info

New regulations from MiFID II in Europe to the Consolidated Audit Trail in the US mandate that reportable events must be timestamped to much more accurate levels than ever before and that regulated organizations must have a clear understanding of time for all information they are required to report. Europe’s MiFID II, in particular — which came into force on January 3, 2018 — is far more prescriptive with regards to timestamping, as defined by the European Securities and Markets Authority (ESMA) within RTS 25.


pdf - 365 KB
Wednesday, January 24, 2018
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All VelaSync 1232 Documents & Files